Privacy Policy
& Terms of Use

Our Commitment to Privacy

The INC Group and our brands, which include but are not limited to Fairweather, International Clothiers for Men and for Boys, Pinstripe, Stockhomme, Designer Depot, Les Ailes, I&F Stores, Randy River (collectively, "The INC Group "), value our customers and respect your privacy. We collect information about you in our stores and through our websites in an effort to improve your shopping experience and to communicate with you about our products, services, contests and promotions. As described in this policy, we may share your information among our brands and, under certain circumstances, with third parties that provide services on our behalf or with whom we have partnered to offer a particular product or service.

This policy describes the personal information we collect about you, why we collect it, how we use it, and when we share it with third parties. Our policy also describes the choices you can make about how we collect and use your information. If our information practices change, we will post an updated policy on our website. If we change the policy in a material way, we will provide appropriate notice to you. You may exercise your choices about how we collect and use your information consistent with this policy at any time. If you have any questions about our privacy policy, please contact us as described in the section entitled, "How do I contact you?", below.

Privacy Policy

• What kind of information does The INC Group collect?
• How does The INC Group use my information?
• Does The INC Group share my information?
• How do I access or change my information?
• How do I make choices about receiving promotional communications?
• How does The INC Group protect kids' privacy?
• How does The INC Group use cookies?
• How does The INC Group use pixel tags?
• How do I know my personal information is secure?
• What is "phishing"?
• What about links to other websites?
• How do I contact you?

What kind of information does The INC Group collect?

We may collect personal information from you, such as your name, email address, postal address, phone number, credit card number, gender, birthday, personal interests, etc., when you visit one of our websites or stores, place an order online or by phone, make an in-store purchase, save your information with us online, contact us with a question or concern, or participate in a contest, promotion, or survey. We maintain a record of your product interests and the purchases you make online or by phone and in our stores. We may combine all of this information with information about you that we acquire from our joint marketing partners, from unrelated third parties, and from our other brands.

How does The INC Group use my information?

We may use your personal information in the following ways:

• To communicate with you and to send you information by email, postal mail, telephone, text message, or other means about our products, services, contests, and promotions, unless you have directed us not to contact you with promotional communications
• To administer and fulfill our contests and other promotions
• To help us learn more about your shopping preferences
• To help us address problems with and improve our site design, products and services
• To enhance your shopping experience
• To analyze trends and statistics
• To protect the security or integrity of our websites and our business
• To contact you if necessary

You always have the choice not to receive marketing information or calls. For instructions on opting out, please see the section entitled, "How do I make choices about receiving promotional communications?", below.

Does The INC Group share my information?

We may share your personal information in the following ways:

• When you provide personal information to one of our INC Group brands (Fairweather, International Clothiers for Men and for Boys, Pinstripe, Stockhomme, Designer Depot, Les Ailes, I&F Stores, and Randy River), we may share that information with any other INC Group brands.
• We may share your information with our various marketing service providers who manage our customer information and perform services on our behalf, such as fulfilling promotions, sending communications to our customers, conducting surveys, etc. We do not authorize any of these service providers to make any other use or disclosure of your information.
• We may share your information when we team up with another company to offer or provide products, services, contests, or promotions to our customers.
• We may share information about you if necessary, in our good faith judgment, to comply with laws or regulations or in response to a valid subpoena, order, or government request, or to protect the rights of The INC Group or others.

In addition, if you choose to participate in any third-party loyalty, or similar program in which a The INC Group brand is a participating vendor, and you authorize The INC Group or our credit card processor to provide information about your purchases to the company administering the program, we will share your personal information with that program. Loyalty programs allow you to earn "points" on purchases at The INC Group brands, which you may then use toward certain rewards offered by the loyalty programs in which you participate. The information you authorize us to disclose to the loyalty program may include your credit card number and the date and amount of your purchase, and may also include your name and other information you have asked us to provide. Please note that once we disclose this information, the loyalty company may use and share it with others in accordance with its own privacy policy. You should review these policies carefully, as we have no control over them. In the unlikely event of a sale or merger of The INC Group or any of our businesses, our customers' personal information and other information we have collected as described in this policy may be among the transferred business assets.

How do I access or change my information?

You can review and change certain personal information related to your use of our online sites (such as your name and contact information). To access your information at a The INC Group website, simply sign in to your account using your email address and password, and you will be able to edit your personal information in your account profile. You can also ask us to update your personal information by contacting us as described in the section entitled, "How do I contact you?", below. Please note that any request to update your personal information may take up to 14 days for your email request and 6-8 weeks for your postal mail request.

How do I make choices about receiving promotional communications?

The INC Group and our brands, Fairweather, International Clothiers for Men and for Boys, Pinstripe, Stockhomme, Designer Depot, Les Ailes, I&F Stores, and Randy River, want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information, such as information about special offers and sales events, from one or more of our brands, you can let us know by contacting our customer service as described in the section entitled, "How do I contact you?", below.

If you ask us to remove your name and address from promotional lists, we will maintain your name in a "do not contact" file to ensure that we can honor your request. It may take up to 10 days to process your email request and 6 weeks to process your postal mail request, during which period you may continue to receive communications from The INC Group If you change your mind, you can start receiving promotional communications from us again by signing up when you visit our websites or our stores or when you enter a sweepstakes or contest, or by contacting Customer Service.

How does The INC Group protect kids' privacy?

The INC Group is concerned about the privacy and safety of children when they use the Internet. We will never knowingly request personally identifiable information online from anyone under the age of 16 without prior verifiable parental consent. Our websites are general audience sites and are not targeted to or intended for use by children.

How does The INC Group use cookies?

Our websites use "cookies," which are small data files that are stored on your computer when you visit a website. Cookies enable you to browse our websites and may be used in a variety of ways to enhance or personalize your online experience. For example, we may use cookies to enable you to use certain website features, store your preferences, recognize you when you return to our website and monitor and maintain information about your use of our websites. Cookies may also be used to collect future transaction information needed by a loyalty program to which you have authorized us to provide your personal information. (See the section entitled, "Does The INC Group share my information?", above.) You can set your browser not to accept cookies or to notify you when you are sent a cookie, giving you the opportunity to decide whether or not to accept it. If you do not accept cookies, however, you will not be able to access your account information or make future purchases on our websites.

How does The INC Group use pixel tags?

We may use "pixel tags" (also called "web beacons" or "clear gifs"), which are tiny graphic images, on our websites and in our emails. Pixel tags help us analyze our customers' online behavior and measure the effectiveness of our websites and our advertising. We work with service providers that help us track, collect, and analyze this information. Pixel tags on our sites may be used to collect information about your visit, including the pages you view, the features you use, the links you click, and other actions you take in connection with the sites. This information may include your computer's Internet protocol (IP) address, your browser type, your operating system, date and time information, and other technical information about your computer. We may also track certain information about the identity of the website you visited immediately before coming to our site. We do not otherwise track any information about your use of other websites.

Pixel tags and cookies in our emails may be used to track your interactions with those messages, such as when you receive, open, or click a link in an email message from us. We also work with third-party companies that use tracking technologies to serve advertisements on our behalf across the Internet. These companies may collect information about your visits to our websites and your interaction with our advertising and other communications.

We may combine the information we collect through cookies and pixel tags with other information we have collected from you. This information may be used to improve our websites, to personalize your online experience, to tailor our communications with you, to determine the effectiveness of our advertising, and for other internal business purposes.

How do I know my personal information is secure?

We do our best to provide you with a safe and convenient browsing experience. We have in place certain physical, electronic, contractual, and managerial safeguards to protect the security and privacy of your personal information. When you enter your personal information on our websites, we use Secure Sockets Layer (SSL) technology to protect your information as it is transmitted to us. To make sure you are accessing our secure server before you submit any possible personal financial information, look at the lower left-hand corner of your browser. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. To double-check for security, look at the URL or Location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https."

What is "phishing"?

"Phishing" is a scam designed to steal your personal information. If you receive an email that looks like it is from us asking you for your personal information, do not respond. We will never request your password, user name, credit card information or other personal information through email.

What about links to other websites?

For your convenience and information, our websites may contain links to other sites, which may have privacy policies that differ from our own. We are not responsible for the content or practices of any linked site. We recommend that you review the privacy policy of any site that you access through our sites.

How do I contact you?

For questions about our privacy policy, to make choices about receiving promotional communications, to update your personal information you can contact any of our INC Group brands by email, telephone, or postal mail:

Customer Care

The INC Group
Legal Department
111 Orfus Road
Toronto, Ontario
Ph: 416-785-1771

Terms of Use

Welcome to The INC Group Web sites, which include but are not limited to Fairweather.com, International Clothiers, Pinstripe, Stockhomme, Designer Depot, Les Ailes, (the "Sites"). The Sites are provided as a service to our customers. Please review the following terms and conditions of use, which govern your use of the Sites (the "Agreement"). Your use of the Sites constitutes your agreement to follow and be bound by the Agreement. We reserve the right to update or modify this Agreement at any time without prior notice. For this reason, we encourage you to review the Agreement whenever you use any of the Sites. If you do not agree to these terms, please do not use the Sites. Site Transactions

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

Right to Change Sites

We reserve the right, at any time in our sole discretion, to: modify, suspend or discontinue the Sites or any service, content, feature or product offered through the Sites, with or without notice; charge fees in connection with the use of the Sites; modify and/or waive any fees charged in connection with the Sites; and/or offer opportunities to some or all users of the Sites. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Site, or any service, content, feature or product offered through the Sites.

Site Contents

Unless otherwise noted, the Sites, and all materials on the Sites, including text, images, illustrations, designs, icons, photographs, video clips and other materials, and the copyrights, trademarks, trade dress and/or other intellectual property in such materials (collectively, the "Contents"), are owned, controlled or licensed by The INC Group Fairweather, International Clothiers for Men and for Boys, Pinstripe, Stockhomme, Designer Depot, Les Ailes, I&F Stores, and Randy River, and other trademarks appearing on the Sites are the trademarks of The INC Group and/or its subsidiaries. The Sites and the Contents are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Sites for your personal use only. No right, title or interest in any downloaded Content is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or exploit in any way any of the Contents or the Sites. Unless otherwise specified, the Sites and the Contents are intended to promote The INC Group 's products and services available in Canada. The Sites are controlled and operated by The INC Group from its offices in Toronto, Ontario, Canada.

User Comments, Feedback, and Other Submissions

The INC Group is pleased to hear from users and welcomes your comments regarding our products and services. The INC Group 's longstanding company policy does not allow us to accept or to consider creative ideas, suggestions, proposals, plans, or other materials other than those we have specifically requested. We hope that you will understand that the intent of this policy is to avoid the possibility of future misunderstandings when projects developed by The INC Group 's employees and agents might seem to be similar to creative works submitted by users. Accordingly, while we value your feedback, we must ask that you do not send creative ideas, suggestions, proposals, plans, or other materials for our business. If, at our request, you send certain specific submissions (for example contest entries) or without out a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, "Comments"), you agree that The INC Group may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any Comments that you forward to The INC Group The INC Group is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay compensation for any Comments; or (3) to respond to any Comments. The INC Group has the right but not the obligation to monitor and edit or remove any Comments. You agree that your Comments will not violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right. You further agree that your Comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Sites. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead The INC Group or third parties as to the origin of any Comments. You are solely responsible for any Comments you make and their accuracy. The INC Group takes no responsibility and assumes no liability for any Comments posted by your or any third party.

Personal Information Submitted Through the Sites

Your submission of personal information through the Sites is governed by our privacy policy, which can be reached by clicking on the "Privacy Policy" link located in the footer section of the Sites (the "Privacy Policy"). This Agreement incorporates by reference the terms and conditions of the Privacy Policy.

Product Information

Many products displayed on the Sites are available in select Fairweather, International Clothiers for Men and for Boys, Pinstripe, Stockhomme, Designer Depot, Les Ailes, I&F Stores, and Randy River, in Canada. The prices displayed on the Sites are quoted in Canadian Dollars. All products may have limited quantities and are subject to changes in availability and price changes. Returns or exchanges are only through the stores according to the applicable return policy.

Errors, Inaccuracies, and Omissions

Occasionally there may be information on our Sites that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the Sites is inaccurate at any time without prior notice .

Colors

We have made every effort to display as accurately as possible the colors of our products that appear at the Sites. We cannot guarantee that your computer monitor's display of any color will be accurate.

Links to Other Web Sites and Services

The Sites may contain links to other Web sites that are not under the control of The INC Group. The INC Group and its affiliates and subsidiaries have no responsibility for the linked Web sites nor does linking constitute an endorsement of any linked Web site. Links are provided solely for the convenience and information of the Sites' users.

Disclaimer

The materials on the Sites are provided "as is" without warranties of any kind, either express or implied, including without limitation, warranties of title, implied warranties of merchantability, fitness for a particular purpose or non-infringement of intellectual property. The INC Group expressly disclaims any duty to update or revise the materials on the Sites, although The INC Group may modify the materials at any time without notice. Your use of the Sites is at your sole risk, and you assume full responsibility for any costs associated with your use of the Sites. The INC Group shall not be liable for any damages of any kind related to your use of the Sites.

Indemnification

You agree to defend, indemnify and hold The INC Group, its affiliates, subsidiaries and agents harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Sites and/or your breach of any representation, warranty, or other provision of the Agreement.

Dispute Resolution

Mindful of the high cost of litigation, not only in dollars but also in time and energy, both you and The INC Group agree to the following dispute resolution procedure: In the event of any controversy, claim, action or dispute arising out of or related to any transaction conducted on the Sites, or the breach, enforcement, interpretation, or validity of this Agreement or any part of it ("Dispute"), the party asserting the Dispute shall first try in good faith to settle such Dispute by providing written notice to the other party (by first class or registered mail) describing the facts and circumstances (including any relevant documentation) of the Dispute and allowing the receiving party 30 days in which to respond to or settle the Dispute. Notice shall be sent (1) to The INC Group at: The INC Group of Companies, 111 Orfus Road, Toronto, Ontario M6A 1A4 (2) to you at: your last-used billing address or the billing and/or shipping address in your online profile. Both you and The INC Group agree that this dispute resolution procedure is a condition precedent which must be satisfied prior to initiating any litigation or filing any claim against the other party.

Choice of Law

This Agreement shall be construed in accordance with the laws of the Province of Ontario Canada, without regard to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively by the provincial and/or federal courts of the Ontario or Canada. The waiver of any provision of the Agreement shall not be considered a waiver of any other provision or of The INC Group's right to require strict observance of each of the terms herein. If any provision of the Agreement is found to be unenforceable or invalid for any reason, that provision shall be severable, and all other provisions shall remain in full force and effect. This Agreement constitutes the entire agreement between us relating to your use of the Sites.

Termination

These terms are effective unless and until terminated by either you or The INC Group You may terminate this Agreement at any time. The INC Group also may terminate this Agreement at any time without notice, and accordingly may deny you access to the Sites, if in our sole judgment you fail to comply with any term or provision of the Agreement. The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this Agreement for all purposes.